TALLLY PRIVACY POLICY
Effective Date: June 1, 2026
Company: Tallly · Contact Email: hello.tallly.app@gmail.com
1. Introduction
Tallly (“Tallly,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the Tallly website, mobile application, inventory management platform, AI-powered tools, analytics features, integrations, and related services (collectively, the “Services”).
By accessing or using Tallly, you agree to the collection and use of information as described in this Privacy Policy.
2. Information We Collect
A. Information You Provide
We may collect information you voluntarily provide, including:
- Name
- Email address
- Username
- Password or authentication credentials
- Business name
- Store name
- Profile information
- Logo and branding assets
- Inventory information
- Product photographs
- Product descriptions
- Product pricing
- Product costs
- Product categories
- Notes, folders, labels, tags, and organizational data
- Budget information
- Customer support communications
- Any information you submit through the Services
B. AI-Generated Data
When you use Tallly’s AI-powered features, we may process product images, product metadata, product descriptions, pricing information, and inventory details to generate suggested product names, suggested descriptions, suggested categories, suggested pricing estimates, inventory classifications, and organizational recommendations. AI-generated outputs may not always be accurate and should be independently reviewed by users.
C. Automatically Collected Information
We may automatically collect device information, browser information, operating system, IP address, usage activity, session data, referral URLs, search activity, feature usage analytics, error logs, and performance metrics.
D. Cookies and Similar Technologies
We may use cookies, pixels, local storage, and analytics technologies to improve functionality, security, and user experience.
3. Legal Bases for Processing
Where applicable under GDPR and similar laws, we process personal information based on:
Contractual Necessity — To create accounts, provide inventory management services, process subscriptions, deliver requested features, and provide customer support.
Legitimate Interests — To improve our Services, prevent fraud, maintain security, analyze platform usage, and develop new features.
Consent — Where required, we may rely on consent for marketing communications, certain analytics activities, and optional integrations. Users may withdraw consent at any time.
Legal Obligations — To comply with applicable laws, respond to lawful requests, maintain financial records, and prevent unlawful activity.
4. How We Use Information
We may use information to:
- Provide and maintain Tallly
- Create and manage accounts
- Process subscriptions
- Deliver AI-powered features
- Manage inventory records
- Generate analytics
- Improve platform performance
- Respond to inquiries
- Provide customer support
- Detect fraud and abuse
- Enforce our Terms
- Comply with legal obligations
5. Payments and Paddle as Merchant of Record
Tallly uses Paddle as its payment provider and Merchant of Record. When users purchase subscriptions or services, Paddle processes payments on our behalf. Paddle may collect billing information, payment card information, tax-related information, and transaction information. Tallly does not store full payment card information. Payment processing is governed by Paddle’s privacy practices and terms.
6. Sharing Information
Service Providers — Including providers that assist with hosting, authentication, analytics, AI processing, customer support, payment processing, security monitoring, and infrastructure management.
Business Transfers — Information may be transferred in connection with a merger, acquisition, asset sale, or reorganization.
Legal Requirements — We may disclose information if required to comply with law, respond to court orders, protect rights and safety, or investigate fraud or abuse.
7. Data Retention
We retain information only for as long as necessary to provide the Services, fulfill contractual obligations, resolve disputes, and comply with legal requirements.
Typical retention periods may include:
- Account information: while account remains active
- Inventory data: while account remains active
- Support records: up to 5 years
- Financial records: as required by applicable law
- Security logs: as reasonably necessary for security purposes
When retention is no longer required, information may be deleted, anonymized, or aggregated.
8. User Rights
Depending on your jurisdiction, you may have rights to:
- Access — Request access to personal information we hold.
- Correction — Request correction of inaccurate information.
- Deletion — Request deletion of personal information.
- Portability — Request a copy of your information in a portable format.
- Restriction — Request limitation of certain processing activities.
- Objection — Object to certain processing activities.
- Withdraw Consent — Withdraw consent where processing is based on consent.
To exercise rights, contact: hello.tallly.app@gmail.com. We may verify identity before processing requests.
9. International Data Transfers
Your information may be processed in countries other than your country of residence. Where required, we implement safeguards designed to protect personal information during international transfers.
10. Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Tallly is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we may delete it.
12. Third-Party Services
Tallly may integrate with third-party services including Paddle, Shopify, analytics providers, authentication providers, AI providers, and other integrations selected by users. Third-party services operate under their own privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective when posted. Continued use of the Services after changes constitutes acceptance of the revised policy.
14. Contact Us
For questions regarding this Privacy Policy:
Tallly
Email: hello.tallly.app@gmail.com